Heathrow Terminal 5 - Baggage Installation

The baggage handling system at T5, Heathrow

Project

Design, manufacture, assembly and commissioning of baggage installation at T5, London Heathrow Airport.

The Approach

Faithful+Gould lead an integrated project controls team, drawn from BAA consultant and supplier partners, with responsibility for:

  • Progress reporting
  • Performance measurement
  • Change management
  • Planning
  • Risk management
  • Cost and commercial management

The Challenge

  • To work within all levels of the project structure to provide high quality schedule and cost information to support timely and accurate decision making in an environment where a great degree of importance is placed on schedule integration and risk sharing.
  • To engage with all members of the team, to ensure that the team worked together to achieve a common goal.

Outcome

  • The project controls team works as a seamless, fully integrated organisation, exploiting complementary expertise to deliver the project controls service.
  • Tools have been developed providing weekly and monthly production and productivity measures, which have highlighted performance gaps, facilitating timely management intervention.
  • Robust cost reporting discipline in place, which supports accurate cost forecasting.
  • Timely dissemination of project information to the wider project team.
  • The project controls team has improved the client’s project delivery capability and is recognised as high performing amongst its peer group.