Heathrow Terminal 5 Building Projects

Commercially important International Departure and Arrival Passenger Lounges – these state-of-the-art lounges are for Club and First Class British Airways Customers in Terminal 5 areas A, B and C. Airfield Operational Buildings – These buildings are separate from the main terminal and provide operational support activities. Consisting of three operational areas the accommodation includes staff areas, engineering stores for spares, vehicle maintenance, de-icing, tug charging and chassis wash.

Staff Accommodation – Support accommodation within the terminal both on landside and airside consisting of offices, rest areas, waiting areas, washroom and changing facilities. Passenger Processing – Fit out of all the check-in facilities. Heads of Stand – the facilities required to support the aeroplane loading and unloading area. The units were prefabricated off site, delivered and fitted to prepared areas. Information Management Systems – British Airways IT installation. Faithful+Gould reported monthly on IM cost and spend issues.

In addition to the project work, Faithful+Gould has been providing specialist capital and industrial buildings allowances advice including preparation of reports to the revenue and negotiation. Faithful+Gould has had staff seconded to BA and BAA, located at Heathrow since construction began in 2001. The T5 project was given public inquiry approval in 2001 and construction commenced in July 2002. Faithful+Gould were appointed as cost manager to the British Airways Terminal 5 team, who worked to help define and develop the airline's requirements for the project, and to work with BAA's team (the developer) to arrive at a design solution that is acceptable to both developer and occupier (BA). Whole Life Cost studies, procurement strategies, cost planning and management and value management.

The challenge was: Supporting client objectives and requirements over an extended project development phase, adapting project briefs and scope to changes in the aviation industry and ensuring British Airways achieve value for money from its suppliers including BAA where they deliver projects on BA’s behalf. T5 was ready on time and within budget. The terminal opened for business on 27 March 2008.

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