Strategic planning and constant tracking of the project, consistent management of the client’s expectations and the expert coordination of the client’s team, vendors and consultants were all key to the successful handover of the project.
Private equity firm, FourWinds Group of Companies, recently opened its first office in Kuala Lumpur. Located at the Integra Tower, the new office comprises of 11,700sqft of work space and facilities including a cigar room in the Chairman’s office, an ablution room and a prayer room, fitted-out with high quality finishes.
We were appointed to provide contract administration and cost certification services where we helped establish the D&B vendor’s contract and subsequently managed all change, provided assurance on quality, certified payments due and supported local client representatives with added value project management services.
The project came with its own challenges - a key example was the client’s internal communication and approvals structure which could not accommodate the fast-paced nature of a D&B project and led to an impasse on decisions for change. To overcome this, our team took a proactive approach to provide clarity in change requests to both parties, advising FourWinds on the best possible route to ensure new requirements were implemented while managing additional time requests submitted by the D&B vendor for these delayed change requests.
We also helped FourWinds reach an informed decision by facilitating direct discussions with the key decision makers who were based in the UAE and eventually overcame the incumbrous internal communications protocol. Although changes entitled the D&B vendor to additional time, these were fair and also assured FourWinds of a quality fit-out comparable to similar high standards delivered in Kuala Lumpur.
Leveraging on our corporate real estate experience, we were able to overcome project challenges to ensure the completion was in time for operations. This was paramount to FourWinds’ business needs and they were satisfied with the quality of our services which was evident in the successful delivery of their project.