International Pharmaceutical Company

An international pharmaceutical client was seeking greater consistency in the cost and delivery of facilities management across sites globally. They were challenged by their own success - rapid growth meant that nearly all service elements were managed differently at each site. Working with our client we built a business case for a central global centre of excellence to drive standard approaches to data collection and facility management. This is driving enhanced transparency and control, and empowering our client to make optimal decisions.

UK centre for science and technology research

How can we build a strategic and balanced partnership with our facilities services supplier? This was the challenge faced by a UK centre for science and technology research. Our team worked to transform our client's operating model and supply chain, overcoming commercial and operational challenges to deliver best-value. "They operate an extremely sensitive and complex estate, and controlling service cost has to be balanced against very high levels of assurance in compliance"

International logistics' provider

Implementing lasting change is a complex task - and even more so across very large organisations with time critical operations. Such was the case for an international logistics' provider looking to fundamentally restructure the delivery vehicle for their facilities management. We acted as the Programme Management Office and offered technical assurance to provide the structure within which a large team worked to shape and transition to a new operating model. "The complexities and barriers to change were substantial, including conflicting stakeholder interests and commercial and operational obstacles"

Major rail franchise operator

A major rail franchise operator required a life cycle costing model for its bid for the refranchise of rail route that required the rail franchisee to take responsibility for the station assets on full repair & insuring basis for the period of the proposed concession. This involved building a dynamic life cycle cost model for the 131 stations and 64,000 assets on the route that based on available asset condition data and stewardship measures for the stations. "Our client was able to include the life cycle cost model in their bid to show that their proposed improvement works were affordable and met the Department of Transport's Percentage Asset Remaining Life (PARL) scores for the building, platform, canopy & footbridge assets on the route."

Salix

Recently, the SAM Team have been working with Salix Finance and the ESFA to evaluate the Condition Improvement Funding (CIF) applications received for upgrades to school buildings. Where any of the upgrades will also improve the energy efficiency of the school, we have provided technical advice to determine the likely cost savings that will be achieved. Salix Finance's main mission is to reduce the public sector's carbon emissions through energy efficiency investment, using free interest funding. We have worked with Salix Finance for over eight years and are their lead technical advisors with regards to reducing carbon emissions and improving energy efficiency in the built environment.

International Pharmaceutical Company

A systemised approach to managing physical assets is the best way to optimise the cost and drive maximum value to your business. An international pharmaceutical company worked with us to apply these principles to their vast portfolio of science equipment. Our team worked as technical advisors on this global programme, with a set of targeted savings that will release 35% of annual costs for re-investment in industry-leading equipment. "These assets really are at the heart of everything they do. Asset management in this context is all about maximum uptime in support of science"

London Borough City Council

Managing risk to business continuity and people from the condition of assets is a primary concern of property professionals. As responsibilities can be delegated to others but not fully discharged, accountable people look for assurance that their supply chains are fulfilling their duties. For London Borough City Council, we undertook an assessment of hard services maintenance performance by reviewing documentation and undertaking on-site sample audits of their buildings. Our advice provided the transparency our client needed. "Our findings empowered the council to challenge their contractors to improve service alignment to legal and service quality contractual obligations"

Pharmaceutical client

Our clients often find that property is their largest operating cost after IT and people. Optimising this cost will have a material impact on the way property is viewed by the business. Maximising the benefits from your estate can be driven by factors other than cost. We have worked with a pharmaceutical client to optimise the building management systems and energy efficiency of their estate. We worked with the client to improve management of technical and data practices and reporting requirements. Our interventions realised annual savings of over £250,000. "With an estate that ranges from 1950's office space to cutting edge R&D facilities, the management complexity was as great a factor as any of the technical solutions."

Heathrow Airport

Maximising the benefit of built assets to your organisation requires accurate data, robust management processes, and a clear understanding of asset value, cost, and risk. We enable clients to make data-driven decisions, and have been working with Heathrow Airport to strike the delicate balance between driving down the cost of asset ownership whilst improving passenger experience. On one major project, our client gained a better understanding of the refurbishment or replacement options available, empowering them with confidence in the decision they took to stakeholders. "We established a robust lifecycle cost model tailored to the bespoke nature of their assets on an operational level"