Faithful+Gould China Achieves ISO 9001 Quality Assurance Certification

Christie Chua
Following a process lasting almost two years, our China business has had its work processes certified to the internationally recognized quality management system standard, ISO9001.

Sun Runlin, Lilian Best Practice Manager of Faithful+Gould in China, commented: “We are delighted to achieve certification and are proud to have established this preferred quality assurance standard. In working towards this award, we have analyzed and challenged every aspect of our operations, involving every employee and a number of our clients. This has resulted in many improvements to both what we do and how we do it.”

The award was made through Lloyd’s Register Quality Assurance (LRQA), a world leader in assessing business processes and products against internationally recognized standards.

"We already have certified services in UK, USA, Middle East and Singapore so this represents the final step in Faithful+Gould being able to offer clients consistent levels of assured services wherever in the world they work with us."

Alan Stinton, Faithful+Gould's QSE Director

Commenting on the certification Barry Piper, Faithful+Gould’s Director Asia Pacific: “The award covers our full range of services and we look forward to demonstrating our expertise to our clients even more in the future.” 

Alan Stinton, QSE Director in UK who has global oversight of our business compliance was also delighted to hear of our success. “I would like to congratulate everyone involved who contributed to this fantastic achievement. We already have certified services in UK, USA, Middle East and Singapore so this represents the final step in Faithful+Gould being able to offer clients consistent levels of assured services wherever in the world they work with us. Well done.”