Time on Tools®

Daniel Leng
Asset-intensive owners are constantly seeking innovative ways of identifying efficiencies. Faithful+Gould’s Time on Tools® service is a standardized process that identifies the root cause of the barriers that prevent workforce crews from operating efficiently.

Asset-intensive Owners Are Constantly Seeking Innovative Ways of Identifying Efficiencies.

Labor costs and excessive stand-by time can combine to adversely affect owners’ balance sheets. Maximizing the amount of working time available to the workforce should ultimately result in a significantly leaner and fitter organization. 

Faithful+Gould’s Time on Tools® service is a standardized process that identifies the root cause of the barriers that prevent workforce crews from operating efficiently. The methodology quantifies the impact of those barriers and provides data essential to the development of mitigation plans.

Which Programs of Work?

Our Time on Tools® service takes the form of a study program that can be conducted on any program of work:

  • capital projects
  • routine maintenance operations
  • facilities maintenance
  • shutdown / turnarounds
  • industrial arena
  • property / commercial sectors.

How We Do It

We put an experienced performance consultant into the field, to directly observe the crew for an entire shift. Unlike other productivity approaches, Time on Tools® analyzes stand-by time, identifying and analyzing anything that prevents crews from working.  It’s a simple and cost effective means of measuring down-time and increasing working time.

Collaborative Environment

During the work study, the crew’s opinions are sought. These are reported to the owner, anonymously and non-confrontationally. This allows candid, constructive feedback and alleviates union representatives’ objections. We don’t make any judgments about which party, either owner or crew, is responsible for a barrier. Owners can then instigate objective discussions involving the right people.

This is a Low Cost, High Value Investigation

Study programs costing in the tens of thousands of dollars can bring huge savings to project owners. On one assignment we identified barriers that when mitigated led to an increase in working time by 15% on a subsequent project.

Comparing projects within an owner’s program helps determine how future projects should be executed and scheduled.  We can also compare performance against best practice data compiled during our long industry experience. These comparisons allow the effectiveness of mitigation initiatives to be measured against an initial benchmark.

The Owner’s Next Step is to Act Upon the Data Collected

Most will conduct a cost analysis to quantify, in dollars, the scale of lost opportunity. Savings can then be determined and resources allocated to study each barrier, to implement a process improvement plan. At this point the cycle can start again, with the improvements measured by a further study program.

Multiple Sectors

Time on Tools® was developed by Faithful+Gould as part of our productivity analysis and benchmarking services for refineries and chemical facilities. We have successfully utilized this service for major owners in this sector including BP, ExxonMobil, Shell, Tesoro and Valero. Having chalked up around 700 studies for owners across the U.S., we are now taking these best practice methodologies and strategies into other sectors, notably the biotechnology, high-tech manufacturing and retail industries.   

Written by